Contact Promo Crib

Have a question, found an expired coupon, or want to partner with us? We’re a small team but we read every message. Reach out using the relevant contact below and we’ll get back to you as soon as we can.

Report an Expired or Broken Code

Spotted a coupon that no longer works? Help us keep Promo Crib accurate for everyone. Send us the brand name and the code that isn’t working and we’ll verify and remove it within 48 hours.

Email: coupons@promocrib.com

Please include: the brand or retailer name, the specific coupon code, and (if possible) the error message you received at checkout.

Brand Partnerships

We welcome partnerships with brands and retailers who want to make their coupon data more accessible and accurate. If you’re a brand looking to ensure your promotions are listed correctly on Promo Crib, or if you’d like to explore a content relationship, reach out to our partnerships team.

Email: partnerships@promocrib.com

Note: We do not accept paid placements or sponsored “verified” labels. Our verification process is independent and editorial — no amount of partnership changes how we evaluate or label a coupon code.

Press & Media

Journalists, bloggers, or researchers looking for data on coupon trends, savings statistics, or editorial commentary from the Promo Crib team are welcome to reach out.

Email: press@promocrib.com

General Inquiries

For anything else — feedback, suggestions, corrections, or general questions — drop us a note at our general inbox.

Email: hello@promocrib.com

Response Time

We typically respond within 1–2 business days. During high-traffic periods (major sale events like Black Friday, Prime Day, etc.) response times may be slightly longer. We appreciate your patience.